Where we are not able to provide required services ourselves (for example audit or banking
services), we have contacts in these fields locally who are able to provide these services on
an outsourced basis. Outsourcing contracts will be agreed between ESA, the provider and
the client on either an ad hoc basis or on a regularly contracted basis so that the
requirements of the particular solution are met. We will then monitor any work being
carried out to ensure that it is carried out on a timely basis and in accordance with any
outsourcing agreement that has been made.